A. Products are usually shipped within 48hrs on business days. Processing begins as soon as the order is submitted. During promotions orders may take up to 7days. Black Friday Sales can take between 8 -12days processing.
A. Yes we do for products above 200 we can offer customers to pay 45% of the asking price and allow 30 business days to process.
A. Please allow up to 48hrs to receive confirmation email to view movement on the couriers website. If you experience any difficulties with your shipment, please email the support team.
A. All our hair can be coloured, however if you have not done it before we recommend you take it to a professional colourist.
A. Yes you can shampoo and condition using luke warm water, we recommend if you have not done it please take it to your hairdresser.
A. Hair will be matted/ tangled into a clump.